Privacy Policy for Animal Jewel
This Privacy Policy explains how Animal Jewel collects, uses, shares, and protects information when you use our mobile game and related online services.
1. Who We Are
Animal Jewel is developed and operated by COSMOSAI LABS LIMITED. Animal Jewel is a mobile puzzle game published under the package name com.animaljewel.fun.
Privacy contact: hello@cosmosai.work
2. Information We Collect
The information we collect depends on how you use the game, the platform you use, and which optional features you choose.
| Category | Examples | Purpose |
|---|---|---|
| Account information | Player ID, display name, email address, Apple Sign in identifier, Google Sign-In identifier, authentication token information | Account login, account recovery, cloud save, fraud prevention, and customer support |
| Gameplay information | Level progress, coins, game settings, rewards, purchase-related game state, and cloud save data | Providing the game, syncing progress across devices, restoring progress, and improving gameplay balance |
| Purchase information | Product ID, transaction ID, purchase receipt or purchase token, purchase status, and purchase time | Processing in-app purchases, verifying purchases, granting purchased items, preventing duplicate grants, and handling refunds or support requests |
| Device and app information | Device model, operating system, app version, language, approximate region, advertising identifier where available, network status, and basic technical diagnostics | App functionality, compatibility, ads, security, troubleshooting, and service improvement |
| Advertising and consent information | Ad interaction data, ad requests, consent status, advertising identifier, and information used by Google Mobile Ads and consent tools | Showing ads, frequency capping, measuring ad performance, fraud prevention, and honoring privacy choices |
| Support communications | Your email address, message content, screenshots, order details you provide, and related troubleshooting information | Responding to questions, fixing issues, and providing player support |
3. Third-Party Services
- Google Play services and Google Sign-In for Android platform features and optional sign-in.
- Sign in with Apple for optional iOS sign-in.
- Google Mobile Ads / AdMob for advertising, ad delivery, ad measurement, and consent management.
- Google Play Billing and Apple In-App Purchase for purchase processing and purchase verification.
- Cloudflare for backend hosting, network security, and request handling.
- Supabase for account-related backend storage, cloud save data, and purchase records.
4. Data Sharing
We do not sell your personal information. We may share information only with service providers, platform providers, legal authorities when required, and in business transfer scenarios where applicable.
5. Data Retention
We keep information for as long as needed to provide the game, maintain accounts and cloud saves, verify purchases, resolve disputes, prevent fraud or abuse, and comply with legal obligations.
6. Account Deletion and Data Deletion
You can request account deletion and deletion of related personal data at any time by using this page: Animal Jewel Account and Data Deletion Request
You can also contact us at hello@cosmosai.work. Please include your player ID and sign-in method to help us verify ownership.
7. Children's Privacy
Animal Jewel is not intended for children under 13, or under the minimum age required by local law. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date.
9. Contact Us
Email: hello@cosmosai.work